Frequently asked questions
Clear answers, without the jargon.
What is shared website hosting?
Shared hosting places multiple customer sites on a common platform. It can be cost-effective for lower-risk sites, but resource limits, software control and noisy-neighbour effects vary by provider. Managed shared platforms can still be suitable for many small business websites.
What is a VPS?
A virtual private server provides an isolated virtual machine with allocated resources and greater operating-system control. It can be useful when an application needs custom software or more predictable resources, but somebody must still patch, monitor, back up and secure it.
What is managed cloud hosting?
Managed cloud hosting uses cloud or virtual infrastructure while the provider takes responsibility for agreed operational tasks such as patching, backups, monitoring, web-stack configuration and support. “Managed” should be defined clearly in the contract.
When should I use a dedicated server?
Dedicated hardware can make sense for sustained high resource use, specific isolation requirements, predictable workloads or applications that benefit from full control of the server. It is not automatically faster or safer unless it is correctly designed and managed.
Do I need more than one server?
If the website is business-critical and downtime is expensive, high availability may justify multiple web nodes, replicated data, load balancing and resilient network design. This is a different level of architecture from ordinary website hosting and needs proper failure testing.
What should be included with business hosting?
At minimum, understand backups, restore process, monitoring, patching responsibility, support hours, DNS, TLS certificates, resource limits, logging, incident response and how you migrate away. Add CDN/WAF services where they fit the risk.
Should hosting and website support be with the same company?
It can simplify accountability, but only if responsibilities are genuinely owned. Separate suppliers can also work well when handoffs and escalation are documented. Avoid a situation where the developer blames the host and the host blames the developer.