39Design FAQ

Cybersecurity training for website owners and the people who manage them.

Many website incidents start with a person: a stolen password, fake support email, malicious attachment, bogus domain-renewal notice or rushed payment request. Training helps owners recognise the pattern before access is lost.

Website securityUpdated August 2026
Frequently asked questions

Clear answers, without the jargon.

Why do website owners need cybersecurity training?

Website owners often control domains, DNS, hosting, admin accounts, analytics, email marketing and payment integrations. One compromised identity can therefore affect several business systems at once.

What phishing messages target website owners?

Common themes include fake domain expiry, fake hosting suspension, “copyright infringement” attachments, Search Console warnings, plugin renewal notices, password-reset messages and fake customer enquiries containing malicious links.

Should marketing staff receive cyber training?

Yes if they manage social accounts, websites, advertising, email lists or shared drives. Marketing teams are attractive targets because they often have public-facing email addresses and access to high-value publishing accounts.

What should ecommerce teams learn?

Account takeover, fake orders, chargeback/fraud indicators, suspicious refund requests, payment-gateway security, customer-data handling and how to escalate an incident without deleting evidence.

How often should training be repeated?

Training should not be a one-off tick-box exercise. Reinforce it periodically and when systems, threats or staff roles change. Short practical refreshers can be more useful than repeating the same generic slide deck annually.

What should a website incident exercise include?

Practise who can take the site offline safely, who controls DNS and hosting, where clean backups are stored, how credentials are rotated, who talks to customers and suppliers, and who assesses whether personal data has been affected.

Where can website owners attend practical cyber training?

39Security runs practical small-business cybersecurity training. Use the links below to see the current programme and upcoming training events.

Specialist next steps

Useful services beyond the guide.

Keep exploring

Related website FAQs.

Need this applied to your own website?

© 2026 39 Design Ltd · Company 11113271 · MatthewSouthgate.co.uk · 39D.co.uk · Build 0.2.2